Palo Alto, CA (California) Orthodontist Eric Wu, DMD

Wu Orthodontics
Orthodontist Eric Wu, DMD
Diplomate, American Board of Orthodontics

1865 El Camino Real
Palo Alto, CA 94306

P. (650) 322-0288
F. (650) 322-0488

Your First Visit

At the first visit to the orthodontist, diagnostic records are made to determine the best course of treatment. Complete diagnostic records typically include a medical/dental history, clinical examination, plaster study models of the teeth, photos of the patient's face and teeth, and X-rays. This information is used to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care.

Consultation

After the doctor has evaluated your records, we discuss your treatment with you in detail, including the cost for your particular case.

Regular Appointments

The appointment when you get your appliances (braces, expanders, etc.) usually takes from one to two hours. You'll then see us at regular intervals 4 to 8 weeks apart for an adjustment, which takes 20 to 40 minutes. Our regular office hours are Monday to Friday from 8:00 AM to 5:00 PM. Patients are seen by appointment only. We make every effort to be on time for our patients and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Cancel only if it is an emergency. It is difficult to reschedule you since most appointments are made 4 to 8 weeks in advance. Missed appointments will be rescheduled between the hours of 9:00 AM and 2:30 PM.

Payment & Office Guidelines

Cost

The cost of treatment depends on the severity of the patient's problem. You will be able to discuss fees and payment options before treatment begins. We have payment plans to suit different budgets, including a no-down-payment option. We also accept assignment from most insurance plans and we'll file the necessary papers to the insurance company. We work hard to make orthodontics affordable.

Fees

In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:

For your convenience, we accept payment by VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS.
For your convenience, we also offer automatic monthly bank or credit card drafts for your monthly payments.
We offer third party financing as well.

Insurance

If you have insurance, we will help you to determine the coverage you have available. We ask that you assign your insurance benefit to yourself. The balance will be arranged for you to pay (see above). Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.